Clients... (a selected list)
Attachmate Corporation AVCO-Everett Labs Avon-Canada Bear Stearns CoreStates Bank Coopers & Lybrand Digital Equipment Corporation Dunn and Bradstreet Ferrofluidics Corporation Hewlett-Packard Itek Composition Systems Keyfile Corporation Lucent Technologies Manulife |
MetLife New York Life Mille Lacs Band of Ojibwe Northest Utilities NYNEX PriceWaterhouseCoopers OSRAM/Sylvania PJ Currier Lumber Co State Farm Insurance Symantec Corporation United Parcel Service> US Robotics/3Com Wang Laboratories World Bank/IMF
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...and Kudos
The kind words included below are those we value most: they testify to
listening, understanding, and competence over time--the qualities we search
out when we look for people to help out on large projects.
"Mr. Locke was excellent--very patient, willing to listen, to take detours with us as we tried to figure out what we have and what we need to have." --software company, senior writer
"I've sat through a lot of courses. This is one of the best technical training courses I've ever had." --computer company, documentation manager
"The two manuals and the online documentation met our needs. More important, they're meeting what our customers need." --utility service company representative
"The help system is first-rate--simple and effective. It gives our customers what they need, in a way they can get to it easily." --hardware products specialty company, vice-president
"Instructor was articulate. His command of the subject is impressive and his ability to explain it simply was effective." --services company, documentation manager
"The time you spent with us was extremely valuable. You helped us listen to ourselves, to learn our resources and chart a course." --consumer retailer, documentation manager
"You handled the class size and diversity with grace. Best of all, I know I can go to my office Monday morning and start designing a help system." --database company, writer
"Probably the best workbook I've seen in a training class like this. Examples are complete, explanations thorough. I will actually use this book again." --software company, services and support manager
